Let's Talk!
Have a question, an idea, or something you'd like to share? We'd love to hear from you. Whether it's about our products, your experience with Francis, or a potential collaboration, we're here to help you find the right place to start.
How Can We Help?
Choose what you'd like to talk about, and we'll help direct your message to the right team.
Send Us a Message.
Tell us what's on your mind. Fill in the form below and we'll review your message.
Your Experience Matters to Us.
We're committed to delivering products you can enjoy with confidence. If something about your product doesn't seem right, we'd appreciate the opportunity to understand what happened and assist you.
To help our team review your concern, please include the product name, expiry date, batch code, and photos of the product and packaging, if available.
Prefer to Chat?
Our customer support team is here to help with product questions, orders, and feedback. Reach us through our official WhatsApp channel.
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Francis
A brand by PT Pangan Kreasi Makmur
- General Inquiries
- help@francis.co.id
- Business Inquiries
- For retail, distribution, HoReCa, corporate, and international opportunities, please visit our business partnership page.
- Explore Business Opportunities
We're Always Happy to Hear From You.
Questions, feedback, ideas, or just a little hello — every message helps us stay connected with the people who make Francis what it is.
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